Shipping policy
📦 Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment has been confirmed. If you need to make any changes to your order (such as address corrections or product adjustments), please contact us at haileewitting98@gmail.com immediately.
⚠️ Once your order has been shipped, no changes or cancellations can be made.
Shipping Times
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Domestic orders: typically delivered within 3–7 business days.
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International orders: typically delivered within 7–21 business days, depending on the destination and customs clearance.
Please note that shipping times may vary. We are not responsible for delays caused by customs, postal services, or unforeseen circumstances beyond our control.
Shipping Costs
Shipping rates are calculated at checkout based on your location and order size.
Tracking
All orders include a tracking number. Tracking details will be emailed once your order has been dispatched.
Lost or Damaged Packages
If your order arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date at haileewitting98@gmail.com. We will review the case and work with the carrier where possible.
Important Notice
Our products are custom mini figures and accessories created for collectors and enthusiasts. They are independently crafted and are not official products of any brand. By placing an order, you acknowledge and agree to these terms.